Terms of service

Terms of Service – StainX.pk

Last updated: November 2025

Welcome to StainX.pk! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or making a purchase from StainX.pk, you agree to comply with and be bound by these Terms. Please read them carefully before using our site.

1. General Information

StainX.pk is an online store that sells fabric care products, including StainX – Fabric Stain Remover Spray, and other related items.
Throughout the site, the terms “we”, “us”, and “our” refer to StainX.pk.

By visiting our site or purchasing something from us, you agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or you are using the site under the supervision of a parent or guardian.

  • You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Products and Availability

We make every effort to display our products and descriptions as accurately as possible. However:

  • Product colors, packaging, or details may vary slightly due to lighting or screen differences.

  • We reserve the right to modify or discontinue any product at any time without notice.

  • All products are subject to availability and stock limitations.

4. Pricing and Payments

  • All prices on StainX.pk are listed in PKR (Pakistani Rupees) and include applicable taxes unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice.

  • Payments can be made via Cash on Delivery (COD) or online payment methods available at checkout.

5. Shipping and Delivery

  • We deliver across Pakistan using trusted courier partners.

  • Delivery times typically range from 2–5 working days, depending on your location.

  • Shipping delays due to courier service issues, weather conditions, or other unforeseen factors are beyond our control.

6. Returns and Refunds

We offer a 7-day return and refund policy for eligible items.
Please review our full Return & Refund Policy for detailed information.

7. User Responsibilities

When using our website, you agree that you will not:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to hack, disrupt, or misuse any functionality of the website.

  • Copy, resell, or exploit any portion of the site without our written permission.

8. Intellectual Property

All content on StainX.pk, including logos, product images, text, graphics, and designs, are the intellectual property of StainX.pk and protected under applicable copyright laws.
You may not reproduce, distribute, or modify any material without our prior written consent.

9. Limitation of Liability

StainX.pk shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Any allergic reaction or misuse of products not used as per instructions.
    All products should be used as directed on the label.

10. Privacy

Your personal information is handled according to our Privacy Policy.
By using our site, you consent to the collection and use of your data as outlined in that policy.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept those changes.

12. Contact Us

If you have any questions about these Terms, please contact us:
📧 support@stainx.pk
📱 Contact: +923391121696